JOB PURPOSE

To drive sales by preparing accurate commercial and technical offers, organizing sales documentation, and ensuring precise pricing. The role emphasizes effective communication with customers to understand their needs and seamless internal coordination to deliver the right products. By aligning customer requirements with company capabilities, the position ensures successful sales execution, customer satisfaction, and sustainable business growth.

 

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

·     Prospecting – Identify and pursue new opportunities through site visits, meetings with potential customers, and monitoring competitive or relevant products/services to generate leads and maintain market advantage.

·     Market Expansion & Customer Engagement – Conduct market research and sales visits to both new and existing customers within assigned territories. Collaborate with line managers to expand the customer base and drive sales growth.

·     Sales Offers – Prepare accurate sales offers and quotations with commercial and technical details for standard products. Coordinate with relevant departments for non-standard product offers, ensuring accuracy, approvals, and proper documentation for future reference.

·     Technical Proposal & Bid Preparation – Develop comprehensive technical and commercial proposals, including Bills of Quantities (BOQs) and engineering drawings. Coordinate with Engineering and Solutions departments to respond to technical inquiries and bid requests, ensuring complete, accurate, and competitive submissions.

·     Sales Process Follow-up & Organization – Coordinate with internal departments to ensure smooth sales implementation and completion. Authenticate necessary documents, secure required signatures, and maintain organized filing systems to prevent miscommunication or delays.

·     Pricing – Review customer portfolios and apply approved price lists to ensure accurate and competitive pricing, avoiding errors and maintaining profitability.

·     Delivery Coordination – Oversee delivery and installation of sold products, follow up with salespersons and departments, and attend commissioning on-site when necessary to verify completion and ensure customer satisfaction.

·     Customer Service – Build strong rapport with customers, respond promptly to inquiries, and consistently support customer needs to enhance sales and after-sales service.

·     Sales Documentation & CRM Management – Maintain accurate records in CRM systems and internal platforms. Ensure timely data entry, proper filing, and compliance with ISO standards to streamline communication and prevent errors.

·     Reporting & Planning – Prepare daily visit reports, sales performance summaries, and market studies. Collaborate with the Sales Manager to develop and review sales plans, highlight critical accounts, and ensure timely collection of receivables.

 

Continuous Improvement – Attend industry exhibitions and trade shows, engage with potential customers, and promote the company’s brand to strengthen market presence and increase sales opportunities.

 

QUALIFICATIONS, EXPERIENCE, SKILLS

·       B.Sc in Electrical or Mechanical Engineering.

  • Minimum of 3–5 years of experience in a similar industry.
  • Strong technical knowledge with the ability to understand and communicate product specifications.
  • Excellent customer relations and communication skills.