Here at Jubaili Bros, we take our commitment to our customers seriously and that is why we provide effective after-sales support after a sale. We don’t just end our services after the purchase of a generator has been made. We take time to continue a dedicated relationship with our customers and this is why we are a trusted energy company globally.

 

Building a reliable and efficient relationship with our customers is important to us. Our after-sales support team does this by ensuring that you get excellent support after purchasing any of our generator sets. The after-sales service includes maintenance, repairs, and technical support to ensure that your generator operates efficiently with minimal downtime and maximum productivity.

If you want to learn what this after-sales service entails and the benefits to derive, then keep reading. What’s more, you’ll discover what sets us apart from others and what our customers have to say about us.

Ready? Let’s get into it.

Jubaili Bros.’ After-Sales Support Services For Perkins Generators.

When you buy a Perkins-powered generator, you have access to quality assistance and after-sales support services to enhance your experience with the product.

Jubaili Bros. after-sales service includes:

  1. Maintenance services after purchase to ensure that the generator continues to perform optimally.
  2. Repair services from trained experts whenever the generator breaks down. 
  3. Technical and customer support by phone or email in cases where troubleshooting and guidance are required.
  4. Supply of quality spare parts when needed for repairs. 
  5. Visits from trained experts for maintenance, installations and repairs.
  6. Remote monitoring for easy issue detection and solutions.
  7. Annual comprehensive checks to ensure that the generator is in good health.
  8. 24/7 support in case of emergencies. 

When you take advantage of the after-sales services that Jubaili Bros offers, here are some benefits you can expect to earn:

  1. You’ll have minimized downtime in your operations because we respond quickly to any calls for after-sales services to ensure that you have as little downtime as possible. 
  2. Under our expert care, your generator will enjoy longevity through regular maintenance and repairs by our expert technicians.
  3. Technical support and quality spare parts are part of the after-sales services you’ll enjoy to ensure that your generator is always at its best.
  4. Our after-sales services give you priority and access to support without the long waits.
  5. You no longer need to worry about the quality of spare parts. We take care of the sourcing and installation of genuine Perkins spare parts. 
  6. We have experienced and certified technicians on board to provide you with expert support and repairs when needed.
  7. Compliance: Jubaili Bros’ after-sales services comply with the regulatory requirements and industry standards so you’re in safe hands.

Jubaili Bros Team of Experts For Perkins Powered Generators Customers

Here’s a rundown of the Jubaili Bros’ team of experts responsible for Perkins Generators customers:

  1. Experienced Technicians
  2. Customer Service Representatives
  3. Field Service Engineers
  4. Technical Support Specialists
  5. Parts Specialists
  6. Service Coordinators
  7. Training Professionals
  8. Quality Assurance Specialists
  9. Sales Engineers
  10. Management Team

These experts offer excellent support to Perkins Generators customers and cater to all their generator needs. But don’t just take our word for it. Keep reading to see what our customers think of us.

Testimonials From Jubaili Bros.’ Customers

“I have been dealing with Jubaili since 1996 and since then Jubaili has been improving year after year in the below fields:

– Products and quality.

– Good management. 

– Stocks.

– Warranty.

– Training.

– Excellent relation with clients.”

–  Georges Raffoul. MD. Afri-med Nig Ltd. 

“It’s fair to say your team on the sales and supply side provides an excellent service and has been very accommodating for adjustments we needed to make on our side”

“Over the years, Jubaili Bros have proved again and again that it is the best vendor among others in generator maintenance bankwide. This is based on our in-house vendor performance metric reports and the just concluded FY 2022 is not an exemption as the company has over 4 points performance score in our 5 scores performance rating standard. Please keep up the good work.”

“Exceptional service and always honoring their words! Team of qualified engineers and technicians who know their job very well and come forward to resolve any challenge to customers’ equipment. In short… With Jubaili Engine… No Worries”

Prakash. MD Primlaks Nigeria Ltd. Steel Factory

We made a promise over 3 decades ago to provide exceptional service to our customers, ensuring minimal downtime and maximum productivity. 

We have delivered again with the after-sales services attached to our Perkins 15kVA Soundproof Generator. We also give you a 4-year warranty plan after purchase to ensure that you have zero complaints and optimal satisfaction. 

With our team of experts and services, your support will be tailored to your specific needs to give you the proper solutions. 

We currently have promo offers on the Perkins 15KVA Soundproof generator where you can get all these benefits and so much more.

Take a chance to experience the Jubaili Bros difference! Let us be your trusted partner.